Terms of Sale / Customer Agreement

  1. These Terms of Sale/Customer Agreement (hereinafter, “agreement”) between You and Level-Up Coaching LLC (“Company”, “we”, or “us”) sets forth the agreement related to your purchase of and enrollment in any Company course and/or any goods offered for sale by the Company. Certain provisions herein only apply to you if you purchase and enroll in any Company course, while others may only apply if you purchase goods.
  2. Tuition and Limited License: You shall pay all tuition to the Company to cover all necessary expenses for any course. We reserve the right to change the tuition for any course at any time. In exchange for the payment of tuition, and subject to and in accordance with these terms and other guidelines or instructions we include in the Course including but not limited to the Company’s website Terms of Use and Privacy Policy, the entirety of which are incorporated herein by this reference, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, revocable license (“License”) to make individual use of the materials of any course you purchase through the payment of tuition. Your purchase of any course only entitles you to view that course in accordance with the foregoing License and is not a purchase of the software or content constituting or included in the course. Under the  License, you may access the course for your individual use, download and/or print one copy of the individual pages of the course for your individual use provided that you keep intact all copyright and other proprietary notices, and use our trademarks and copyrighted materials with our prior written consent and proper credit and marking, namely, citing ©Level-Up Coaching LLC as the source of the materials and marking any federally registered trademarks with a ® or a common law trademark with a ™. However, there are certain things you cannot do under the License. More specifically, unless explicitly authorized in this agreement, you may not modify, copy, reproduce, republish, reprint, republish, display, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the course, in whole or in part. You may not resell or trade your access to the course. You may not share the course with anyone else who has not yet purchased it. You may not claim ownership of any of the course materials. You may not assign or transfer any of your rights or obligations under this Section or this agreement to any person or entity and any attempt to do so is void. Should you wish to undertake any of these forbidden actions, you need to obtain the Company’s express written authorization beforehand. Access for each course is granted for 6 months from the date of purchase.
  3. We reserve the right to terminate your access to the course at any time if we find that you have violated this agreement. We will make every attempt to notify you of any violation of this agreement and give you an opportunity to remedy the violation. However, if you fail to remedy the violation or continue to violate the agreement. we will terminate your access to the Course with no refund of fees.
  4. We are not medical, legal, financial or other professionals and, by virtue of offering the course, we are not offering our professional services and you expressly agree we are not acting in any professional or fiduciary capacity. Each course is for educational and entertainment purposes only. No course or any of course material should be construed as medical, legal, or financial advice.
  5. No Guarantee of Success or Outcome: While we may reference certain results, outcomes or situations in the course or on any of the Company’s websites, or its related communications, you understand and acknowledge that we make no guarantee or representation of the likelihood of success for you as a result of these statements. You agree that you understand that individual outcomes will vary. We cannot guarantee your success merely upon access, purchase or completion of any course. Any results you see on are not guaranteed or typical.
  6. No Liability for Defamation; Covenant Not to Disparage: You acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any participant or user of any course, including you. If you are found to be slandering, libeling or otherwise disparaging or defaming our Company, courses, or related materials, you will be immediately removed from the course and any related communications. We reserve the right to file a civil claim of action against you for any such damaging actions you take that materially harm our Company.
  7. The Company may film any session during which we are offering the course. By enrolling in a course, You acknowledge that You have been informed that you may be photographed, filmed, or otherwise recorded. Further, you grant your irrevocable consent to the Company, its successors, assigns, and licensees, and their respective licensees, advertising agencies, promotion agencies, and fulfillment agencies, and the employees, officers, directors, and agents of each and all of them (“Authorized Persons”) to (i) include your name, likeness, photographic image, mannerisms, and voice in any film made by the Company and in trailers, promotional videos and photography, and advertisements for any course, without compensation and/or credit, and (ii) for such film, and related trailers, promotional videos and photography, and advertisements, exploit any of these for any purpose whatsoever in any and all media now known or hereafter devised throughout the world in perpetuity.
  8. Company desires to use and publicize the name, likeness, and other personal characteristics and private information of you for advertising, promotion, and other commercial and business purposes. In exchange for the intangible value you will gain by participating in Company’s courses, the receipt and sufficiency of which you hereby acknowledge, you give Company your permission for such use and publicity for such purposes, according to the terms and conditions set forth herein. Moreover, For the intangible value you will gain by participating in the Company courses, the receipt and sufficiency of which you hereby acknowledge you give the Company your permission to interview you (the “Interview”), to film, record, and photograph the Interview (the “Recording”), and to use the Interview, the Recording, and your name, likeness, and other personal characteristics for any purpose, including but not limited to advertising, public relations, publicity, packaging, and promotion of Company and its affiliates and their businesses, products, and services without further consent from or royalty, payment, or other compensation to you.
  9. By purchasing any Company course, you hereby irrevocably permit, authorize, grant, and license Authorized Persons the rights to display, publicly perform, exhibit, transmit, broadcast, reproduce, record, photograph, digitize, modify, alter, edit, adapt, create derivative works, exploit, sell, rent, license, otherwise use, and permit others to use your name, image, likeness, appearance, voice, professional and personal biographical information, signature and other personal characteristics, and all materials created by or on behalf of Company that incorporate any of the foregoing (“Materials”) in perpetuity throughout the world in any medium or format whatsoever now existing or hereafter created on any platform and for any purpose, including but not limited to advertising, public relations, publicity, packaging, and promotion of Company and its affiliates and their businesses, products, and services without further consent from or royalty, payment, or other compensation to you. Moreover, you hereby irrevocably permits, authorizes, and licenses Authorized Persons to digitize, modify, alter, edit, adapt, create derivative works, display, publicly perform, exhibit, transmit, broadcast, reproduce, exploit, sell, rent, license, otherwise use, and permit others to use the Recording, including my name, image, likeness, appearance, and voice as they appear in the Recording, on a perpetual basis throughout the world and in any medium or format whatsoever now existing or hereafter created on any platform without further consent from or any royalty, payment, or other compensation to you.
  10. Company shall be the exclusive owner of all rights, including copyright, in the Materials and Recording. You hereby irrevocably transfer, assign, and otherwise convey to Company your entire right, title, and interest, if any, in and to the Materials and Recording all copyrights and other intellectual property rights in the Materials and Recording arising in any jurisdiction throughout world in perpetuity, including all registration, renewal, and reversion rights, and the right to sue to enforce such copyrights against infringers. You acknowledge and agree that you have no right to review or approve Materials or Recording before they are used by Company, and that Company has no liability to you for any editing or alteration of the Materials or Recording for any distortion or other effects resulting from Company’s editing, alteration, or use of the Materials or Recording, or Company’s presentation of you. Any credit or other acknowledgment of you, if any, shall be determined by Company in Company’s sole discretion. Company has no obligation to create or use the Materials or Recording or to exercise any rights given by this agreement.
  11. Assumption of Risk, Waiver of Claims, and Covenant Not to Bring Claims Against Company: BY ACCESSING A COURSE OR RELATED MATERIALS, YOU ASSUME ALL THE RISK OF YOUR ACCESS AND ANY SUBSEQUENT ACTIONS YOU CHOOSE TO TAKE AS A RESULT OF THE INFLUENCE, INFORMATION OR EDUCATIONAL MATERIALS PROVIDED TO YOU. FURTHER, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY IRREVOCABLY WAIVE ALL LEGAL AND EQUITABLE RIGHTS RELATING TO ALL LIABILITIES, CLAIMS, DEMANDS, ACTIONS, SUITS, DAMAGES, AND EXPENSES, INCLUDING BUT NOT LIMITED TO CLAIMS FOR COPYRIGHT OR TRADEMARK INFRINGEMENT, INFRINGEMENT OF MORAL RIGHTS, LIBEL, DEFAMATION, INVASION OF ANY RIGHTS OF PRIVACY (INCLUDING INTRUSION, FALSE LIGHT, PUBLIC DISCLOSURE OF PRIVATE FACTS, AND MISAPPROPRIATION OF NAME OR LIKENESS), VIOLATION OF RIGHTS OF PUBLICITY, PHYSICAL OR EMOTIONAL INJURY OR DISTRESS, OR ANY SIMILAR CLAIM OR CAUSE OF ACTION IN TORT, CONTRACT, OR ANY OTHER LEGAL THEORY, NOW KNOWN OR HEREAFTER KNOWN IN ANY JURISDICTION (COLLECTIVELY, “CLAIMS”) ARISING DIRECTLY OR INDIRECTLY FROM THE AUTHORIZED PERSONS’ EXERCISE OF THEIR RIGHTS UNDER THIS AGREEMENT OR THE PRODUCTION, EXHIBITION, EXPLOITATION, ADVERTISING, PROMOTION, OR OTHER USE OF THE MATERIALS OR RECORDING, AND WHETHER RESULTING IN WHOLE OR IN PART BY THE NEGLIGENCE OF COMPANY OR ANY OTHER PERSON. YOU IRREVOCABLY COVENANT NOT TO MAKE OR BRING ANY SUCH CLAIM AGAINST ANY AUTHORIZED PERSONS, AND FOREVER RELEASE AND DISCHARGE THE AUTHORIZED PERSONS FROM LIABILITY UNDER SUCH CLAIMS. YOU UNDERSTAND THAT COMPANY IS RELYING ON THIS AGREEMENT AND WILL INCUR SIGNIFICANT EXPENSE IN RELIANCE ON THIS AGREEMENT, AND YOU AGREE THAT THIS AGREEMENT CANNOT BE TERMINATED, RESCINDED, OR MODIFIED, IN WHOLE OR IN PART, WITHOUT THE COMPANY’S EXPRESS WRITTEN AGREEMENT.
  12. Your Representations and Warranties: You represent and warrant to Company that you are at least eighteen (18) years of age, and have full right, power, and authority to enter into this agreement and grant the rights hereunder. You further represent and warrant to Company that you will provide only true and correct statements and other information in connection with this agreement, and the Authorized Persons’ use of the Materials and Recording and the rights and license granted hereunder do not, and will not, violate any right (including without limitation copyright, trademark, trade secret, right to privacy, or right of publicity) of, or conflict with or violate any contract with or commitment made to any person or entity, and that no consent or authorization from, or any payment to, any third party is required in connection herewith.
  13. Indemnification: You agree to defend, indemnify, and hold harmless the Authorized Persons from and against all Claims by third parties resulting from your breach or alleged breach of this agreement or any of the foregoing representations and warranties.
  14. THIS AGREEMENT PROVIDES COMPANY WITH YOUR ABSOLUTE AND UNCONDITIONAL CONSENT, WAIVER, AND RELEASE OF LIABILITY, ALLOWING COMPANY TO PUBLICIZE AND COMMERCIALLY EXPLOIT YOUR NAME, LIKENESS, AND OTHER PERSONAL CHARACTERISTICS AS SET OUT ABOVE. BY PURCHASING A COURSE, YOU ACKNOWLEDGES THAT YOU HAVE READ AND UNDERSTOOD ALL OF THE TERMS OF THIS AGREEMENT AND THAT YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE COMPANY FOR CERTAIN CLAIMS.
  15. Order Acceptance: Your receipt of an electronic order confirmation or other form of confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to limit the quantity you ordered of any item. We may require additional information for verification purposes.
  16. Shipping Policy: For your convenience, we use the most reliable carriers suitable to your location to deliver your package in the shortest time. Shipping charges are automatically calculated based on your selected method of shipment when placing an order. The method of shipment you choose does not necessarily mean you will receive your order within the specified number of days. Please note that we count from the day we ship and not from the day you place your order. However, we guarantee that we attend to our customers on a first come first serve basis. Please take note that we do not ship on Saturdays, Sundays and Holidays. Orders placed after 10 a.m. PST Friday will ship the following Monday.
  17. Package Tracking: Tracking numbers are used to identify and trace every package as it moves from our distribution points to the shipping carrier and finally to the package destination. This number can be used to track, locate and verify arrival of the package, as well as other details. You may track your package from the shipping carriers after a tracking number has been generated.
  18. Return Policy: If for any reason you are dissatisfied with your purchase, return the unwanted product within 5 days from the original invoice date and we will refund you the cost of the product.
  19. How To Return: You can initiate a return request by sending an email to hello@levelupcoachingco.com . You should receive a response from us as soon as we review your request and provide you with the instruction on how your refund will be processed. Note: It may take up to 14 days for your money to be returned.
  20. Tax: Sales tax collected only on shipments delivered within California. We are required by law to collect sales tax for orders delivered to California addresses. In all other states, customers may be responsible for paying sales tax to state, county, or municipal authorities. Total sales tax charged on orders is displayed in shopping cart for review prior to check-out.
  21. Technology Disclaimer: We make reasonable efforts to provide you with modern, reliable technology, software and platforms from which to access courses and related materials. However, in the event of a technological failure, you accept and acknowledge our lack of responsibility for said failure, and while we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third-party provider.
  22. DISCLAIMER OF WARRANTIES: YOU ACKNOWLEDGE THAT NEITHER THE COMPANY NOR ANY OTHER PERSON HAS MADE OR MAKES ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
  23. Governing Law; Dispute Resolution: This agreement is governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule. You irrevocably submit to the exclusive jurisdiction of the federal and state courts located in the city of El Dorado Hills and County of El Dorado, California in any legal suit, action, or proceeding arising out of or related to this Agreement, unless the Company, in its sole discretion, seeks resolution of any dispute through arbitration according to the rules of the American Arbitration Association applying California law.
  24. Merger Clause: This agreement, along with the Company’s Terms of Use, Privacy Policy, and Copyright Policy, constitutes the entire agreement of the parties with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings and agreements, whether written or oral, with respect to such subject matter. This agreement may not be modified except in a writing signed by both parties. 

Acceptance of the Terms of Use

These terms of use are entered into by and between You and Level-Up Coaching LLC (“Company”, “we”, or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern (i) your access to and use of www.levelupcoachingco.com, www.racheladamslee.com, www.hellosocialcoaching.com, www.hangwithrachel.com, www.coachsstationcoaching.com, www.dynamicagentcoaching.com, www.ladyleadersofre.com, www.racheladamsleegroup.com, www.findmyhomeroseville.com, www.loveandsuccesscoaching.com, including any content, functionality, and services offered on or through levelupcoachingco.com (the “Website”), whether as a guest or a registered user, (ii) your access to and use of any of the Company products, including courses such as, by way of example only and not of limitation, Hello Social, The Dynamic Agent, Love & Success and The Coach’s Station.


Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.


This Website is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.


You are responsible for:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.


To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.


If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.


We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time if, in our opinion, you have violated any provision of these Terms of Use

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.


You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, noncommercial use, provided you agree to be bound by our end user license agreement for such applications.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.


You must not:

  • Modify copies of any materials from this site, including text.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.


If you wish to make any use of material on the Website other than that set out in this section, please address your request to: hello@levelupcoachingco.com.


If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the terms Hello Social™, The Dynamic Agent™, Love & Success™, The Coach’s Station™, the Company logo, and all related names, course titles and taglines, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners. 

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards [INSERT AS LINK TO CONTENT STANDARDS] set out in these Terms of Use.
  • To transmit, or procure the sending of, any advertising or promotional material [without our prior written consent], including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.


Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Website.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.


All User Contributions must comply with the Content Standards set out in these Terms of Use.


Any User Contribution you post to the site will be considered non-confidential and nonproprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the irrevocable right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.


You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All of your User Contributions do and will comply with these Terms of Use.


You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.


We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
  • Terminate or suspend your access to all or part of the Website for any reason, including without limitation, any violation of these Terms of Use.


Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.


However, we cannot review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These Content Standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Copyright Infringement

If you believe that any User Contributions violate your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement. It is the policy of the Company to terminate the user accounts of repeat infringers.

Reliance on Information Posted; Disclaimers; No Warranties of Any Kind; and Limitation of Liability

AS-IS: THE INFORMATION PRESENTED ON OR THROUGH THE WEBSITE AND ALL COURSES OFFERED FOR SALE THROUGH THE WEBSITE ARE MADE AVAILABLE SOLELY FOR GENERAL INFORMATION PURPOSES. WE DO NOT MAKE REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS, COURSES, OR SERVICES INCLUDED ON OR OFFERED THROUGH THIS WEBSITE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THIS INFORMATION. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS”, “WHERE IS”, AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THIS INFORMATION. WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE WEBSITE, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS. ANY RELIANCE YOU PLACE ON INFORMATION FROM THE WEBSITE OR IN ANY COURSE IS STRICTLY AT YOUR OWN RISK. AS SUCH, YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK.

THIRD PARTY INFORMATION:

THIS WEBSITE, INCLUDING COMPANY COURSES, MAY INCLUDE CONTENT PROVIDED BY THIRD PARTIES, INCLUDING MATERIALS PROVIDED BY OTHER USERS, BLOGGERS, AND THIRD-PARTY LICENSORS, SYNDICATORS, AGGREGATORS, AND/OR REPORTING SERVICES. ALL STATEMENTS AND/OR OPINIONS EXPRESSED IN THESE MATERIALS, AND ALL ARTICLES AND RESPONSES TO QUESTIONS AND OTHER CONTENT, OTHER THAN THE CONTENT PROVIDED BY THE COMPANY, ARE SOLELY THE OPINIONS AND THE RESPONSIBILITY OF THE PERSON OR ENTITY PROVIDING THOSE MATERIALS. THESE MATERIALS DO NOT NECESSARILY REFLECT THE OPINION OF THE COMPANY. WE ARE NOT RESPONSIBLE, OR LIABLE TO YOU OR ANY THIRD PARTY, FOR THE CONTENT OR ACCURACY OF ANY MATERIALS PROVIDED BY ANY THIRD PARTIES.

NO WARRANTY OF VIRUS-FREE CONTENT AND NON-LIABILITY FOR TECHNICAL ISSUES:

YOU UNDERSTAND THAT WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE WEBSITE, INCLUDING THOSE ASSOCIATED WITH ANY COURSE, WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND ACCURACY OF DATA INPUT AND OUTPUT, AND FOR MAINTAINING A MEANS EXTERNAL TO OUR SITE FOR ANY RECONSTRUCTION OF ANY LOST DATA. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. 

NO WARRANTY OF ANY KIND:

NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE OR ANY COURSE.


WITHOUT LIMITING THE FOREGOING OR ANYTHING HEREIN, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES, PRODUCTS, COURSES, OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.


TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

Limitation on Liability

WE SHALL NOT BE HELD RESPONSIBLE FOR DAMAGE OR LOSS OF ANY KIND DUE TO YOUR USE OF ANY PRODUCT, COURSE, OR SERVICE PURCHASED FROM THE WEBSITE OR YOUR USE OF THE WEBSITE PROPER.


TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY OF THE COMPANY COURSES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY INCLUDING DEATH, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE OR INCOME, LOSS OF PROFITS, INTANGIBLE LOSS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, PERSONAL OR BUSINESS INTERRUPTIONS, MISAPPLICATION OF INFORMATION, PHYSICAL OR MENTAL DISEASE OR DISTRESS, LOSS OF CONTRACTS, LOSS OF ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, HOWEVER AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.


TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE CONTENT, PRODUCT, COURSE, OR SERVICE OUT OF WHICH LIABILITY AROSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. 

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy

Online Purchases and Other Terms and Conditions

All purchases through our site or other transactions for the sale of goods, services, or information formed through the Website or resulting from visits made by you are governed by our Terms of Sale, which are hereby incorporated into these Terms of Use.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.


This Website may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on this Website.
  • Send emails or other communications with certain content, or links to certain content, on this Website.
  • Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.


You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you.
  • Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
  • Link to any part of the Website other than the homepage.
  • Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.


You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.


We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Website is based in the state of California in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Policy for Accessibility to Those with Disabilities

Company is committed to providing an accessible website for persons with disabilities, including those who require assistive technologies, so that they have full and equal access to all the service, product, and course information and other content available through the Website.


We will review, assess and work with advocacy groups and vendors to ensure inclusion, integration and equal treatment of, as well as effective communication with, persons with disabilities using assistive technologies shopping on our Website.


We are always looking for ways to improve Website accessibility, and if there are any barriers we are not aware of that is preventing a person with disability from using the Website, we would like to know. Please contact us and provide your recommendations at hello@levelupcoachingco.com and we will take the necessary steps to fix or enhance and improve the accessibility of our Website so that persons with disabilities will be able to enjoy shopping on the Website.


It is not feasible for a company of our size to record and playback the descriptions on every item on our Website. However, if you are an American with a disability, we are here to help you. Please call us at 916-725-7824 during the hours of 9 am to 5pm Pacific Standard Time, Monday through Friday and we will help you navigate through our Website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the items themselves, provide you information on our Privacy Policy, Terms of Sale, and Terms of Use, and help you place an order if you so desire.

Errors and Omissions

While we work very hard to ensure the accuracy of the product, course, and service information on our Website, we are not responsible for typographical errors or inaccuracies. We reserve the right to make adjustments anytime without notice. We shall have the right to refuse or cancel any orders placed for any product, course, or service listed at the incorrect price. Furthermore, we shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. In the event that your credit card has been charged and order cancelled, we will issue a credit to your credit card account

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use, Privacy Policy, Terms of Sale, or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these agreements or your use of any information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, Privacy Policy, or Terms of Sale and any dispute or claim arising therefrom or related thereto (in each case, including noncontractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).


Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use, Privacy Policy, Terms of Sale, or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located in the City of and County of El Dorado, although we retain the right to bring any suit, action, or proceeding against you for breach of any of these agreements in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration

At Company’s sole discretion, it may require You to submit any disputes arising from the use of these Terms of Use or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying California law.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE, PRIVACY POLICY, OR TERMS OF SALE, THE WEBSITE, OR ANY COMPANY COURSE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Breaches of these terms and conditions

Without prejudice to the Company or its rights under these Terms of Use, Privacy Policy, or Terms of Sale, if you breach any of these agreements in any way, the Company may take such action as it deems appropriate to deal with the breach, including suspending your access to the Website or any of the Company courses, prohibiting you from accessing the Website, blocking computers using your IP address from accessing the Website, contacting your internet service provider to request that they block your access to the Website and/or bringing court proceedings against you.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use, Privacy Policy, or Terms of Sale shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these agreements shall not constitute a waiver of such right or provision.


If any provision of these Terms of Use, Terms of Sale, or Privacy Policy is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of such agreement will continue in full force and effect.

Reasonableness

By using this Website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this Website. 

Other Parties

You accept that, as a limited liability company, the Company has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against any of the Company’s members, officers or employees in respect of any losses you suffer in connection with the Website or any course, product, or service you purchase from the Company. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this disclaimer will protect the Company’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as the Company.

Assignment

The Company may transfer, sub-contract or otherwise deal with its rights and/or obligations under these Terms of Use, Privacy Policy, or Terms of Sale without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these agreements.

Registrations and Authorizations

The full name of the Company is Level-Up Coaching LLC, which is registered in the State of Arizona under entity number 202010810551. Level-Up Coaching LLC’s registered address is 2201 Francisco Drive #140-431, El Dorado Hills, CA 95762. You can contact Level-Up Coaching LLC by email at hello@levelupcoachingco.com.

Entire Agreement

The Terms of Use, our Privacy Policy, Terms of Sale, and Copyright Policy constitute the sole and entire agreement between you and the Company regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Your Comments and Concerns

This website is operated by Level-Up Coaching LLC, 2201 Francisco Drive #140-431, El Dorado Hills, CA 95762.


All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy in the manner and by the means set out therein.


All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: hello@levelupcoachingco.com.

Share by: